Terms of Use
Last Updated: July 19, 2025
Welcome to Sokavlen. These Terms of Use govern your access to and use of our automated compliance reporting system and related services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
2. Service Description
Sokavlen provides an automated compliance reporting system designed to streamline regulatory reporting processes. Our services include:
Core Features:
| Service Component | Description |
|---|---|
| Automated Reporting | Generation and submission of compliance reports based on your data inputs |
| Data Integration | Connection with your existing systems for seamless data transfer |
| Compliance Monitoring | Real-time tracking of regulatory requirements and deadlines |
| Document Management | Secure storage and retrieval of compliance documentation |
| Specialist Support | Direct interaction with compliance specialists for personalized guidance |
We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
3. Account Registration and Security
3.1 Account Creation
To use our services, you must create an account by providing accurate, complete, and current information. You agree to:
Provide truthful information: All registration details must be accurate and kept up to date.
Maintain confidentiality: You are responsible for maintaining the security of your account credentials.
Notify us promptly: Report any unauthorized access or security breaches immediately to [email protected].
3.2 Account Responsibilities
You are solely responsible for all activities conducted through your account. You agree not to:
- Share your account credentials with unauthorized individuals
- Allow others to access your account without proper authorization
- Create multiple accounts for fraudulent purposes
- Impersonate another person or entity
4. Acceptable Use Policy
When using our services, you agree to comply with all applicable laws and regulations. You must not:
4.1 Prohibited Activities
Upload malicious content: Do not introduce viruses, malware, or any harmful code that could damage or disrupt our services.
Engage in unauthorized access: Do not attempt to access systems, data, or accounts that you are not authorized to access.
Interfere with services: Do not disrupt, overload, or impair the functionality of our platform or servers.
Misrepresent data: Do not submit false, misleading, or fraudulent information through our compliance reporting system.
Reverse engineer: Do not attempt to decompile, disassemble, or reverse engineer any aspect of our software or services.
Harvest data: Do not scrape, collect, or harvest data from our platform using automated means without explicit permission.
4.2 Data Submission
You are responsible for the accuracy, completeness, and legality of all data you submit through our platform. We provide tools for compliance reporting, but you remain ultimately responsible for ensuring your compliance with applicable regulations.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content, features, functionality, software, designs, graphics, text, and other materials on our platform are owned by Sokavlen or our licensors and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include any rights to:
- Reproduce, distribute, or publicly display our content
- Create derivative works based on our platform
- Use our trademarks, logos, or branding without written permission
- Remove or alter any copyright, trademark, or proprietary notices
5.2 Your Content
You retain ownership of all data, documents, and content you upload to our platform. By submitting content, you grant us a limited license to process, store, and transmit your data solely for the purpose of providing our services to you.
We will not share, sell, or use your data for purposes outside of service delivery except as described in our Privacy Policy or as required by law.
6. Payment and Subscription Terms
6.1 Fees and Billing
Access to certain features requires payment of subscription fees. By subscribing, you agree to:
Pay applicable fees: All fees are due according to the billing schedule specified in your subscription plan.
Provide valid payment information: You must maintain current and accurate payment details.
Authorize recurring charges: Subscription fees will be automatically charged on a recurring basis until cancelled.
6.2 Price Changes
We reserve the right to modify subscription pricing with reasonable notice. Price changes will not affect your current billing cycle but will apply to subsequent renewal periods. You will be notified of price changes at least 30 days in advance.
6.3 Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period. We do not provide refunds for partial subscription periods except as required by law or at our sole discretion.
7. Service Modifications and Termination
7.1 Service Changes
We may modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will make reasonable efforts to notify you of significant changes that may materially affect your use of the platform.
7.2 Termination by You
You may terminate your account at any time by contacting us at [email protected] or through your account settings. Upon termination, your access to paid features will cease at the end of your billing period.
7.3 Termination by Us
We reserve the right to suspend or terminate your access to our services immediately, without prior notice, if you:
- Violate these Terms of Use
- Engage in fraudulent or illegal activities
- Fail to pay applicable fees
- Pose a security risk to our platform or other users
7.4 Effects of Termination
Upon termination of your account:
Your access to the platform will be immediately disabled. We will retain your data for a reasonable period to allow you to retrieve it, subject to our data retention policies. You remain responsible for any outstanding fees or obligations incurred prior to termination.
8. Disclaimers and Limitations of Liability
8.1 Service Disclaimer
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
Merchantability: We do not guarantee that our services will meet your specific requirements.
Fitness for purpose: We do not warrant that our services are suitable for any particular use case.
Accuracy: While we strive for accuracy, we do not guarantee that all information on our platform is error-free or complete.
Uninterrupted access: We do not guarantee that our services will be available at all times without interruption.
8.2 Compliance Responsibility
Our platform provides tools to assist with compliance reporting, but you remain solely responsible for ensuring your compliance with all applicable laws and regulations. We are not responsible for:
- The accuracy or completeness of reports generated using your data
- Your interpretation or application of regulatory requirements
- Any penalties, fines, or legal consequences resulting from non-compliance
- Decisions made by regulatory authorities based on submitted reports
8.3 Limitation of Liability
To the maximum extent permitted by law, Sokavlen and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
| Type of Damage | Examples |
|---|---|
| Loss of profits | Business revenue, anticipated savings, or business opportunities |
| Loss of data | Deletion, corruption, or inability to access your information |
| Business interruption | Downtime, lost productivity, or operational disruptions |
| Regulatory penalties | Fines, sanctions, or legal consequences from compliance failures |
In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability shall be limited to the maximum extent permitted by law.
Maximum Liability: Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid to us in the 12 months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Sokavlen, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or related to:
Your use or misuse of our services
Your violation of these Terms of Use
Your violation of any rights of another party
Any data or content you submit through our platform
Your failure to comply with applicable laws or regulations
10. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of data as described in the Privacy Policy.
We implement reasonable security measures to protect your data, but no system is completely secure. You acknowledge that you provide information at your own risk.
11. Third-Party Services and Links
Our platform may integrate with or link to third-party services, websites, or applications. These third-party services are not under our control, and we are not responsible for:
- The content, accuracy, or functionality of third-party services
- Privacy practices of external websites or applications
- Any damages or losses caused by third-party services
Your use of third-party services is governed by their respective terms and policies. We recommend reviewing those terms before using such services.
12. Dispute Resolution
12.1 Informal Resolution
Before initiating any formal dispute resolution process, you agree to contact us at [email protected] to attempt to resolve the issue informally. We will make good faith efforts to resolve disputes through direct negotiation.
12.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
The arbitration will be conducted by a neutral arbitrator in accordance with established arbitration rules. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
12.3 Class Action Waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
13. General Provisions
13.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional agreements you enter into with Sokavlen, constitute the entire agreement between you and us regarding the use of our services.
13.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
13.3 Waiver
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of Sokavlen.
13.4 Assignment
You may not assign or transfer these terms or your account to any third party without our prior written consent. We may assign our rights and obligations under these terms without restriction.
13.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
13.6 Survival
Provisions of these terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
14. Contact Information
If you have questions, concerns, or complaints about these Terms of Use or our services, please contact us:
Sokavlen
4190 Ang Mo Kio Ave 6, #03-02
Singapore 569841
Phone: +6562995775
Email: [email protected]
Website: sokavlen.com
We will make reasonable efforts to respond to all inquiries within a reasonable timeframe.
15. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their provisions. You further acknowledge that these terms represent the complete and exclusive statement of the agreement between you and Sokavlen regarding your use of our services.
If you do not agree to these terms, you must immediately discontinue use of our services and close your account.